5 Ways To Improve Your Member & Customer Experience With Automation
Customer expectations are higher than ever. Are you looking for ways to enhance the customer experience and deliver on customer expectations?
We all interact with top-notch consumer brands every day, this sets expectations—your customers and members included—for all other brands, including yours. Automating tasks outside of the core not only saves time but reduces the human errors that come with manual work.
Join Todd Weiss, Vice President of Product at SMA Technologies, for a deep dive into how you can enhance the customer experience by automating outside the core.
You can expect to hear how to automate tasks such as:
- Payment Processing
- Mortgage Loan Origination and Servicing
- Business Intelligence and Reporting
- Document Imaging and Storage
- Digital Banking
Speakers
Todd Weiss
Vice President of Product, SMA Technologies
Todd Weiss is the Vice President of Product Management at SMA Technologies. He is responsible for setting and owning product strategy as well as managing the product roadmap for SMA’s solutions.
Prior to joining SMA, he has spent the last 20 years leading product teams and organizations to solve business challenges, drive meaningful outcomes, and deliver profitable results to market. Todd has spent the last 15 years working in the FinTech space helping to deliver solutions to the market with companies like Fiserv and Deluxe Corporation.
Share this resource:
About SMA Technologies
SMA Technologies offers powerful, easy-to-use workload automation and orchestration software to eliminate manual tasks and manage workloads across business-critical operations. It’s the perfect fit for financial institutions, insurance companies, and other transactional businesses. Many of our team members come from financial institutions and have personally experienced the power of OpCon. We exist to give you time back, so you can do what really matters—whether that’s implementing strategic business objectives or making it to your child’s sports games, our automation makes it possible.