As insurance operations grow increasingly complex to meet the changing needs of today’s consumers, in-house IT departments are struggling to keep up. Stretched resources, rising workloads, and overburdened staff are impacting insurance providers’ operational efficiency and their ability to offer agents and policyholders an exceptional experience. Meanwhile, emerging technologies like AI, machine learning, and deep data analysis are taking over the industry, increasing the need for effective digital transformation. How can companies in the insurance industry respond to these profound challenges and productivity opportunities? Workload automation and orchestration is the answer.