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How CUSOs Do More for Their Members with OpCon
Why OpCon?
Like every great CUSO, SMA Technologies wants credit unions to thrive, so they can deliver the member experience that so many communities count on.
Enter OpCon—SMA’s powerful, easy-to-use workload automation and orchestration software.
OpCon
eliminates those manual, repetitive tasks that keep organizations from
realizing their teams’ full potential. With OpCon, you get critical time back,
so you can prioritize the strategic initiatives needed to keep your business
agile and competitive.
What Our Customers Are Saying
"OpCon handled everything we threw at it, even things we didn’t think of initially. I can’t think of something OpCon can’t do that we need."
Revolutionizing IT Operations for 400+ Credit Unions
Here are some of the amazing outcomes our customers have achieved with OpCon:
Veridian Credit Union saved 1,000 staff hours per year.
VyStar Credit Union automated 95% of their failover processing, reducing their failover time by 40%.
Achieva Credit Union’s daily mortgage processing is up to 60 times faster, and their monthly mortgage processing it up to 24 times faster.
CUSO Case Study
Synergent has been serving credit unions for over 50 years. Currently, the CUSO provides hosted service bureau solutions to over 70 credit unions with combined assets of $17 billion, serving 1 million credit union members in total.
Automation Objectives
- Reduce processing time to protect the CUSO’s stellar reputation
- Eliminate potential for manual errors to ensure peace of mind
- Support a multi-credit union environment
- Provide scalability for future growth
Key Results
- Eliminated manual errors in critical processes like ACH processing
- Improved processing speed by 75%, reducing the need for a third shift operator
- Enabled the ability to run processes efficiently for over 70 credit unions simultaneously
- Automated processes within two weeks that other large organizations weren’t able to automate
View the full case study here.
Want to learn more about how credit unions use OpCon?