There’s a word I love to use, because it is often the root solution to a lot of business challenges for IT leaders, and EAI is no exception. That word is automation. This is going to be the foundation for setting up and scaling your EAI, as well as adding robustness. With so many employees needing to work from home right now, it's critical that you make it easier to administrate the applications in your enterprise. To implement a good EAI, you have to link your applications together so that you can simplify and automate business processes to the furthest extent you can, while also creating rules and institutional knowledge within your system so it can be robust both from a technological perspective, but also a human resources perspective. Having institutional knowledge tied to an individual rather than your system is a vulnerability and has become an outright liability for some companies - especially those using legacy systems that have long been out of date.
Your system needs to be able link applications via backend APIs and have a variety of connectors available to common operating systems and core programs. Your total enterprise may consist of a mix of mainframes, on-premises servers, and cloud-based applications and databases, all of which need to communicate with each other according to your requirements. It’s very important that you approach this with a structured plan and think of it as a system, rather than a collection of individual solutions. By creating a framework or fabric that everything else operates on, you create a robust system that’s easier to maintain, scale and add additional servers and applications to.
What do you need to bring order from chaos and improve your EAI system? A great start is to make sure you’ve invested in a topnotch workload automation (WLA) platform. With a good workload automation platform in place, you’ll have the core tool you need to start building a better EAI system for your organization. All the API calls, file transfers, cross-platform dependencies, and event-driven decisions can be turned into tasks that become integral parts of workflows. The result is an automated framework that enables flexibility and scaling for your enterprise. A good WLA platform should be flexible (with a wide variety of connectors), stable, highly configurable, and should be able to scale to 100,000+ jobs per day. It may take your organization some time to reach that number, but the more you automate the more areas of your business you’ll discover can benefit from automation.
Your WLA platform needs to be able to handle all your data flows and be the workhorse for the applications you use for your database management needs. It must be able to facilitate the transfer of data between applications across your distributed enterprise regardless of where those apps are hosted. Your WLA program should have the capability for operators to set up shells for end users allowing them to run data queries and utilize multiple apps from a single, easy to use interface that doesn’t require additional training.
I think we’ve covered the basics here, and now I’m going to conclude this blog by saying that SMA Technologies has a workload automation platform called OpCon that meets these requirements and can definitely help your organization’s EAI implementation and refinement initiatives. We also have an addon called Self Service that functions as the unified access interface I discussed and is exceptionally helpful for employees working remotely. We’d love to teach you more about it.