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The Automator: The official blog of SMA Technologies
Get Time Back by Using RPA in Banking
Find out what all the buzz around RPA is about and how you can use it in financial services to save valuable time.
Outsourced Core or Not, Automation is Key
As outsourcing becomes more and more prevalent, organizations continue to look for ways to get the most out of their outsourcing strategy. Read more to learn how automation can take your organization to the next level.
Read Our Most Recent Blogs
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Preventing Avoidable Errors: How Financial Institutions Can Protect Their Reputation and Preserve Account Holder Trust
Banking, Credit UnionsDiscover how automation can help banks and credit unions reduce errors, enhance operational efficiency, and ultimately safeguard account holder trust.
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Double-Posted Payments to Command Line Mistakes: Manual Errors Financial Institutions Can’t Afford (And What To Do About Them)
Banking, Credit UnionsUncover the wide-ranging impacts of the most common manual errors and discover how automation can be an effective remedy for these areas of risk.
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The Vacation Imperative: How Automation Supports Fraud Prevention and Boosts the Employee Experience
Banking, Credit UnionsLearn how automation allows bank and credit union staff to take a "true" vacation, supporting employee satisfaction, regulatory compliance, and risk mitigation.
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Using KPIs to improve automation adoption
Automation BenefitsGood managers will use Key Performance Indicators (KPIs) to measure performance of people, departments, products and even the entire company. KPIs are inherent…
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Still using paper-based checklists?
Automation BenefitsI visited two companies recently who, despite having large and complex IT systems, are still using daily IT checklists based around pen and paper. Surprised? I…
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Top “ROM” scoring credit unions use OpCon
Automation Benefits, Banking, Credit UnionsIn 1996, the credit union research and consulting firm Callahan & Associates developed a scoring system for measuring a credit unions’ “Return on Member”…
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McKinsey Global Insights: Harnessing automation for a future that works
Automation BenefitsHundreds of organizations around the world rely on OpCon’s automation to improve performance and reduce errors and overhead costs. Our clients know that…
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Still manually processing ACH? You’ll fail in today’s same-day market.
Automation Benefits, Banking, Credit UnionsKathy Hooker Burress explains how automation can help financial institutions stay compliant The payments business model has changed drastically over the last…
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OpCon cuts TCO in half for global insurer
Automation BenefitsLike many companies, one of our clients had developed an environment throughout the years based on many different platforms using many platform-specific…
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A look at how IT can drive Innovation
Automation BenefitsSMA Technologies’ Kathy Hooker Burress discusses how changes in IT can drive innovation in other areas of an organization Type “changing role of IT” into…
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How Automating 70% of DP Workload is Allowing One CU to do More With Less
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How to improve disaster recovery processes
Automation Benefits, Disaster RecoveryWorkload automation tools can carry out disaster recovery processes with minimal oversight. There are many contingencies that business leaders must prepare…