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Symitar EASE
Credit Unions
OpCon takes EASE from low-touch to no-touch
While outsourcing with EASE takes over automating tasks within your core, OpCon helps you streamline processes, operations, and systems outside your core. Those places across your enterprise that pause, hold, and wait cost time and money with overtime and stress, negatively impacting your member experience. Extending your automation outside the core mitigates error-prone risks, removes painstaking manual tasks, and makes your entire business more efficient.
OpCon’s EASE connector ensures you can still create new, business-critical automations on your OpCon server even after your Symitar core is migrated to and managed by EASE, so you don’t have to trade control or functionality for the conveniences that come with an outsourced core.
This recorded demo gives you a full view of how OpCon automation integrates with Symitar EASE. Get a behind-the-scenes look at this powerful integration and image what an automated future could mean for your institution!
What to see more? Schedule a chat with one of our automation experts for a personalized demo and see how the EASE connector would benefit you.
Do more with EASE and OpCon:
Complete core processes
EASE may help with the ACH process, but OpCon can fully automate the process by uploading files to the Fed. Get your files in and out on time, automate the process from start to finish, and remove the need for human intervention.
Monitor your processes
Rather than take time away from your other responsibilities, OpCon monitors your processes to make sure other people get the files they need on time, every time. And if for some reason a file is late, OpCon can notify the department so appropriate action can be taken.
Manage documentation processing
Save several hours every week by improving your documentation processes. OpCon can download documents from third parties and, with scripting, parse out the documents into the core. Your staff doesn't need to stay in the office until the document files are ready. OpCon will take care of the work after hours.
Monitor services and handle backups
OpCon can monitor services on the machines you have and will restart services if they go down. Let OpCon initiate backup processes and reduce the number of alerts you receive about backups. Schedule them when it makes sense and avoid interrupting any essential business processes.
Post to the GL
OpCon provides self-service options to allow other departments to perform important tasks like posting to the GL. Your accounting department can use a self-service button to kick off the process of posting GL files in Symitar. The role-based self-service option gives them the tools they need without giving them access to OpCon, so they can do their job without interrupting yours.
Simply file transfers
EASE can retrieve files from vendors that must be processed, but OpCon's file transfer capabilities make sure that data is put into the appropriate internal environments, such as your data warehouse, cold storage, or with certain business units to run through reporting. Create a bridge between your data warehouses and your CRM to transfer data between the two. When peer-to-peer vendors are inconsistent with their file delivery, OpCon can handle auto recovery and the balancing of those payment service files. When EASE can’t FTP files in or out, OpCon can take over your file transfers effectively.
Enable better reporting
Get management the data they need when they need it. If anyone in your organization needs reports from an internal data warehouse, OpCon can perform data loads, run SQL reports from the data in the warehouse, and deliver the necessary reports. With OpCon, everyone has what they need to start their day.
Scrape data from websites
OpCon RPA brings together business processes across the enterprise and places them within a single point of control. Scrape interest rates from a website and input the data into another application like a spreadsheet. Staff in any department can use OpCon Self Service to kick off a process. Plus, it’ll help you automate the ‘last mile’ in combination with OpCon’s robust scheduling and workload orchestration capabilities.
Strengthen your disaster recovery and business continuity measures
Simplify the complexity involved with bringing up disaster recovery sites or resources. OpCon will ensure business continuity and disaster recovery protocols through self-healing routines, so you don't have unplanned interruptions. Workload automation monitors for and detects issues that require a failover scenario. OpCon will initiate the failover process by bringing impacted system(s) offline, redirect services and systems to a failover environment, and bring system(s) back online.
Improve your online and mobile banking experience
OpCon can automate address change files, stop payments files, e-Bills, online bill pay, B2B, P2P, and mobile banking processing through importing/exporting files. OpCon can also monitor accounts and alert you accordingly based on member criteria. Use OpCon to deliver these types of digital banking experiences to stay competitive in the market and deliver excellent member service.
Streamline BI and data warehousing
Build data files based on vendor specifications based on predetermined criteria that can be sent on demand or as scheduled. Automate your extract, transform, and load (ETL) processes in a repeatable way for data warehouse, AI, or other applications to ensure your data is processed and analyzed efficiently and accurately.
Supercharge Your Symitar EASE Experience with OpCon Automation
Join us for a 45-minute breakdown of how OpCon’s seamless integration with EASE can:
- Give you more control of your IT environment
- Streamline your processes
- Optimize your workflows
- Enable automation independence for non-IT departments
- And more
The cost of not pairing OpCon with EASE
The sooner you start automating with OpCon, the faster you can realize savings and get critical time back. The return on investment begins almost immediately. Implementing OpCon shortens the list of processes your staff must do and converts your IT center from a cost center to an ROI machine.
Hundreds of credit unions use OpCon across their organization every day, and they’re saving over $375,000 on average every year by using OpCon to its full potential*. There’s no limit to how much time and effort you can save with OpCon.
Here’s what some of your peers have to say:
“With the OpCon EASE connector, we cut our troubleshooting time in half.”
“With an outsourced core and endless automation opportunities with OpCon, we now have time to work with more business units to discover what they’re still doing manually, so we can automate those processes, too, and save even more time across the organization.”
“We now save over 2,000 hours per year on document downloads alone with OpCon.”
“In one month alone, we ran 68,000 jobs with OpCon—7,000 of those were file moves. This has removed the need for constant file monitoring, which saves our employees time and ensures these processes can run automatically…if an issue pops up at any point, we receive a notification, so we can resolve it quickly.”
Why Jack Henry™ Made SMA Their Preferred Automation Solution Provider
Enterprise Power & Scalability
OpCon gives you operational control over the most complex environments. With features like frequency scheduling, master/daily scheduling, and multi-instance scheduling, you maintain control of when, how often, and in what order tasks run—providing optimal flexibility, visibility, and error reduction.
Fast, Easy Automation
OpCon enables you to quickly automate workflows to reduce the burden on your IT staff. Most tasks can be automated in low code without scripting to save time and resources. Plus, OpCon has its own self-service feature that lets business users trigger automated processes at the click of a button.
Well-Established, Powerful Integrations
OpCon tightly integrates with IBM i through a mature, robust agent. The agent supports advanced local automation solutions as well as full message management, dynamic variables, multi-step job scripting, operator replay, and much more.
Deep Industry Expertise and Connectivity
SMA’s dedicated team has unmatched experience and expertise in implementing and supporting automation for financial services software, core banking platforms, and ERP systems. The SMA Technologies and Jack Henry™ partnership also supports automating workflows between core processing and other applications.
What Jack Henry™ Says About OpCon
“JH chose SMA Technologies as our solution provider because their OpCon software had a very strong track record for speed and reliability.”
If you’re ready to see how OpCon takes EASE from low-touch to no-touch -providing a new level of automation that propels you towards a state of minimal intervention, reach out today to schedule a demo.