Automation Benefits

The sheer pleasure of automation

Growing up I never considered myself to be creative. I wasn’t good at art and never in my mind ever created anything. Even after decades of designing and…

Using KPIs to improve automation adoption

Good managers will use Key Performance Indicators (KPIs) to measure performance of people, departments, products and even the entire company. KPIs are inherent…

Still using paper-based checklists?

I visited two companies recently who, despite having large and complex IT systems, are still using daily IT checklists based around pen and paper. Surprised? I…

Top ​“ROM” scoring credit unions use OpCon

In 1996, the credit union research and consulting firm Callahan & Associates developed a scoring system for measuring a credit unions’ “Return on Member”…

McKinsey Global Insights: Harnessing automation for a future that works

Hundreds of organizations around the world rely on OpCon’s automation to improve performance and reduce errors and overhead costs. Our clients know that…

Still manually processing ACH? You’ll fail in today’s same-day market.

Kathy Hooker Burress explains how automation can help financial institutions stay compliant The payments business model has changed drastically over the last…

OpCon cuts TCO in half for global insurer

Like many companies, one of our clients had developed an environment throughout the years based on many different platforms using many platform-specific…

A look at how IT can drive Innovation

SMA Technologies’ Kathy Hooker Burress discusses how changes in IT can drive innovation in other areas of an organization Type “changing role of IT” into…

How Automating 70% of DP Workload is Allowing One CU to do More With Less

How to improve disaster recovery processes

Workload automation tools can carry out disaster recovery processes with minimal oversight. There are many contingencies that business leaders must prepare…