Automate BI and Data Warehousing with OpCon

Financial institutions like banks and credit unions have more data on their members and customers than almost any other industry. You know how much your members and customers spend, where they spend it, the amount they pay for their bills, what their cashflow looks like, and so much more. Yet, despite having all of this data, banks and credit unions often don’t understand their members and customers that well.

Anyone with a home loan through their credit union who regularly receives mortgage offers from that institution can attest to this. The same is true for those who receive offers for a specific credit card through their bank when they already have that card. Receiving offers for services they already have can make members question how valued and appreciated they are. Plus, sending out offers that aren’t personalized costs additional time and money, wasting resources that could be put to better use.

This is compounded by the level of personalization that your members and customers now expect in light of the experiences they have with companies like Amazon and Google. On top of this intense demand for personalization, your organization’s leadership is always looking for new ways to better understand the performance of your organization as a whole, as well as the performance of its individual teams. The key to delivering on that demand for personalization and satisfying your leadership’s want for key organizational insights is automating the orchestration of your organization’s data.

How you can use OpCon to orchestrate your data seamlessly

This is no simple feat. If your organization is like most, your data is likely being stored in several disparate systems. With an automation solution like OpCon, the objective isn’t to automate away all of your business intelligence and personalization challenges. It’s about making it much easier to manage those priorities and solve a lot of the problems your organization runs into when trying to do that.

So, if you’re looking to coordinate and manage your organization’s data, the first step is looking for a solution that can help you move and orchestrate data that’s coming from all your systems into one database. OpCon can do that. It can ensure that your data is pulled from wherever it lives, including your core, payment, and online systems. Then, OpCon can move that data to the singular place where you want it stored and accessible, whether that’s your BI platform, data warehouse, or data lake. While aggregating this data, OpCon can make sure it gets to its desired destination in the right order on the right schedule with the right timing. If something fails in the process, OpCon can automatically take the steps needed to remedy the situation, or, if needed, back out the steps.

For example, let’s say you have a five-step process for gathering and moving a specific data set every day that your leadership team pulls into a report at the end of the week. If the third dependency in that workflow fails, OpCon can halt the process, send you an alert, and even take steps to solve the issue, so step four can start. If needed, OpCon can back out steps one through three, so your leadership team doesn’t use only 60% of the week’s data for their report that then impacts important business decisions made that month.

Plus, when you use OpCon in tandem with ETL tools—those that help you move and normalize your data from the many systems where it lives into your data warehouse—you’ll make these tools even more powerful. With more sophisticated data management and insights, you’ll be able to gain a better understanding of your members and customers and which services and features you offer that would be good fits for them. This is critical for boosting member and customer loyalty and business performance. When you get the right offers in front of the right people at the right time, you can increase the number of accounts opened, boost the performance of your content and marketing communications, build stronger relationships with your members and customers, and more.

What if you're already automating your data management in some way?

If you’re already using an automation tool to help coordinate and manage your organization’s data, you might be wondering why you’d need OpCon. For example, you might have a process set up to run automatically at a certain time every day, and it might be working well. While it’s common for organizations to have multiple automation tools in place, think about OpCon as a way to take that automation and its benefits one step further.

Let’s go back to that failed third step in that five-step workflow used to gather and aggregate data for your leadership team’s weekly report. OpCon can be used to make sure that workflow’s third dependency doesn’t fail in the first place. That is, it can be set up to know that step was dependent on a specific process that hadn’t run yet or had been otherwise delayed. In this way, it’s about more than just automating specific data management processes; it’s about enabling end-to-end automation and orchestration that gets ahead of issues before they become problems—preventing the errors, delays, and failures that are often characteristic of less sophisticated automation tools.

Take your organization's data orchestration to the next level with OpCon

By orchestrating your data in this way, you’ll be able to harness its power to deliver more personalized experiences to your members and customers, ensuring they’re connected with the offers, features, and services that are the best fits for them—and your leadership team will have the insights needed to make important business decisions that shape the future of your organization. With OpCon, you can transform your BI and data management processes from a time-consuming, labor-intensive headache into a convenient, seamlessly orchestrated flow of information—one that gives you access to the data you need whenever and however you need it.