You don’t need to be an automation company to benefit
Of course, you don’t need to be an automation company or employ in-house automation experts to enjoy the advantages of automation. Any industry, from retail to manufacturing to financial services, can benefit.
For a bank or credit union that provides mortgage services, for example, a single loan application kicks off a tremendously complex series of steps, including a preapproval process, a credit check, issuing a loan estimate, customer communications, mortgage processing, and underwriting. These steps require multiple, complex systems to talk to each other.
Rudimentary tools like job schedulers simply aren’t sophisticated enough to seamlessly connect and work across these systems, especially given the increased complexity of IT environments. Manual oversight diverts staff time from more important work and increases the chance of errors. Workload automation, however, can automate workflows across multiple IT environments in a sequenced way to execute complex tasks without the need for manual intervention.
Companies that benefit most from workload automation tend to process a high volume of transactions and need to export and manage data across multiple systems in a predictable and repeatable manner.