Managed Automation Services
Focus on your highest value priorities while we take care of IT automation
OpCon automation is built to simplify all aspects of your enterprise. Yet, like any operational system, IT resources must be allocated to administering the platform. But you don’t have to hire, train, and dedicate those resources. We’ve got you covered with Managed Automation Services.
Our managed automation service allows you to offload OpCon responsibilities to the experts who built the platform. You get experienced automation experts who become an extension of your team, well integrated with your mandates and goals. They serve as your vigilant force, fully dedicated to managing everything OpCon, so you don’t have to channel the resources or invest in personnel to learn and maintain it.
With Managed Automation Services on board, we tend to OpCon while your own team is freed up to focus on higher strategic priorities that will further drive the business.
Smart automation support
Managed Automation Services makes sure every aspect of OpCon is optimized for your business. Whether you’re implementing OpCon for the first time or bringing us in to manage your existing environment, we will ensure everything is set up, guarded and maintained the right way.
Our experts become your go-to line of support, quickly handling any incidents or issues that arise to ensure your operations continue smoothly without interruption.
We offer a “hands off” option to fully manage your IT automation environment while still giving you the flexibility to perform simple day-to-day functions, such as pauses and restarts. Or elect for a “helping hand” approach where you can utilize our IT automation experts for specific needs, such as monitoring and maintaining specific workflows, or setting up advanced automation.
Build best practices for automation
Managed Automation Services is also a proactive resource. Our automation management experts will meet with your team regularly to review the results you’re achieving from existing automated workflows and look for ways to further liberate your business through new automation opportunities.
We have managed a multitude of OpCon environments across a wide range of functions and industries. Through that experience we have built an immense base of best practices for automation management—practices we can put in place to make your environment the best of the best.
You also can rely on us to be proactive in keeping your automation environment up to date on OpCon releases. When new features and improvements roll out, you’ll be the first to benefit from them as a Managed Automation Services client.
Strengthen your automation team without staffing up
Optimize IT brainpower
Automate your enterprise without tying up IT in the process
OpCon streamlines your enterprise by delivering on the promise of automation. The platform works optimally when it’s administered and maintained by skilled IT professionals, but you didn’t build your IT brain trust to implement automation. Fortunately, we did.
Our IT automation services let you outsource the administration of OpCon to our automation experts—the people who live and breathe OpCon every day. You gain the confidence that your automation initiatives are in good hands.
Offload complexity
Be sure that your automation systems are optimized
Making the decision to liberate your enterprise through automation can be transformative for your business. But while the process greatly simplifies your systems, keeping everything optimized does come with some complexities. With Managed Automation Services, you’re covered.
Our engineers know OpCon inside and out. They are the most qualified experts on the planet to handle the management of your automation needs, making sure your processes are set up and maintained correctly. We’re on the job monitoring alerts and working to resolve them and protect your SLAs—all with minimal involvement from your team. We also regularly consult with you to ensure your current systems are perfected and discover new ways to use automation to transform your enterprise.
Stay current constantly
Be confident that you’re always running the latest, greatest OpCon
On average, we release two major OpCon updates each year, along with more frequent patches to cover minor improvements. While managing the updates isn’t overly complex, if you’re administering OpCon in house you’ll have to allocate IT personnel to read through the documentation and correctly execute the releases. Or you can let our automation management services handle everything for you.
Our automation management experts are on the front lines of OpCon enhancement. They are involved with developing the new features and functionality that come with every release, so they’re best equipped to make sure you benefit from those improvements. With our automation services, we also monitor and maintain your OpCon server to make sure all components of your platform are always up to date and configured to perform.
Coordinate and perform testing
Be certain that every IT automation change is executed correctly
When a new change comes in, it has to be thoroughly vetted in a test environment before you can allow it to go live on your platform where it can affect business systems. Gaining this necessary level of confidence takes time and resources—two things that you probably don’t have in abundance. Luckily, our automation experts do.
With Managed Automation Services, our team will test all jobs and schedules on your behalf. Instead of having to address another item on your to-do list, you and your team can focus on tackling more critical business issues, knowing that any incoming changes will be thoroughly vetted before they’re allowed to enter your production environment.
Explore MAS resources
Free up your IT team for higher-level initiatives
Learn how our automation experts can maximize the benefits of OpCon throughout the entire enterprise.
Improve quality of life and service with OpCon
OpCon automates repetitive manual processes, increasing efficiency, reducing error, and freeing up time to focus on projects that add business value.
