Types of payment processing you can automate with OpCon
When it comes to automating different types of payment processing, many OpCon clients start with ACH. Since this process needs to run several times per day, you can start saving your employees a lot of time very quickly. For example, since automating their ACH process, Robins Financial Credit Union’s five support technicians can arrive 30 minutes later each day and leave 30 minutes earlier—ultimately saving the organization 1,250 staff hours per year
. In addition to ACH, you can also automate your procedures for check processing, wire transfers, and EFT.
Another great candidate for automation with OpCon is accounts payable. This is a highly manual, time-consuming, and paper-based operation that requires many steps. From invoice receipt to approval to executing the payment, the entire cycle is a lengthy process, making it very susceptible to manual errors. Plus, the average cost of manually processing an invoice in most organizations is anywhere from $10 to $30. So, depending on the size of your organization, automating invoice processing alone could save you a significant amount of money, up to several thousand dollars each month.
You can also use OpCon to automate fraud claim and investigation processes related to ingoing and outgoing payments. Whether your members and customers start a fraud claim by filling out an online form or coming into a branch to make a claim that’s escalated to your fraud protection department, you can automate the entirety of this process, so these matters can be resolved as quickly as possible. For your members and customers who’ve experienced confirmed cases of fraud, this efficiency can inspire trust in and loyalty to your business.