5 Signs Your IT Function Is Critically Overdue for Automation
For banks, credit unions, and insurers, automation is no longer a “nice to have.”
A new era in digital transformation has arrived in financial services. As consumer expectations evolve, and tech stacks grow more complex and sophisticated, it’s more challenging than ever for banks, credit unions, and insurers to keep up and devote more and more resources and staffing to back-office operations.
Comprehensive, end-to-end automation solutions are designed to help financial services organizations get time back to focus on strategic and growth-oriented initiatives in an increasingly competitive industry. This type of automation is no longer a “nice to have”—it’s now critical for organizations to compete in the industry and maintain optimal productivity and efficiency now and in the future.
Join Gaby Saliba, Customer Success Manager at SMA Technologies, and Andrea Downing, Community Engagement Manager at SMA Technologies, for a 45-minute breakdown of the five tell-tale signs it’s time for your business to implement end-to-end automation, including:
- Your tech stack is becoming more complex
- You’re undergoing a core conversion
- Your modern and legacy systems aren't communicating
- You’re already using some type of automation
- And more
Whether you’re an IT professional, director, or VP, if you want to determine if this is the right time to implement a comprehensive automation solution, this webinar is for you!
Speakers
Gaby Saliba
Customer Success Manager at SMA Technologies
Gaby Saliba is a Customer Success Manager at SMA Technologies. He’s responsible for making sure customers align with their automation objectives, helping them solve organizational challenges with OpCon automation. Prior to his role as a CSM, he was an SMA Automation Consultant, helping customers with implementations, troubleshooting, and expanding their automation footprint.
Before joining SMA, Gaby was an IT manager at a credit union for eight years, leading the institution through a core conversion and automating 90% of their daily processes along the way with OpCon.
Andrea Downing
Community Engagement Manager at SMA Technologies
Andrea Downing serves as the Community Engagement Manager at SMA Technologies. She is responsible for developing and executing innovative strategies to actively engage customers, collect invaluable feedback, and translate their insights into tangible improvements for products and services. By listening to the Voice of the Customer, she contributes to SMA's enhanced understanding and fulfillment of customer needs and expectations.
Prior to joining SMA in 2022, Andrea spent the last 20 years working with libraries worldwide, where she held roles as a software trainer, sales engineer, and product owner for a major library software company.
Andrea holds a Master of Arts degree in Information Science and Learning Technologies from the University of Missouri-Columbia, complemented by an MBA from Regent University.
About SMA Technologies
SMA Technologies offers powerful, easy-to-use workload automation and orchestration software to eliminate manual tasks and manage workloads across business-critical operations. It’s the perfect fit for financial institutions, insurance companies, and other transactional businesses. Many of our team members come from financial institutions and have personally experienced the power of OpCon. We exist to give you time back, so you can do what really matters—whether that’s implementing strategic business objectives or making it to your child’s sports games, our automation makes it possible.